Terms and Conditions

These terms and conditions apply to the booking, purchase, and use of services and products from Escape Room Tórshavn, including the booking and purchase of services and products through the website and/or on-site.

Disclaimer Regarding Errors

Escape Room Tórshavn reserves the right for possible pricing errors, typographical mistakes, system errors, or technical issues that may affect the availability or pricing of products and services. In the event of such errors, we reserve the right to cancel bookings or adjust prices.

Reference to Price List

All services and products are charged according to our current price list. You can find the updated price list on our website: www.escape.fo

Cancellation and Changes to Booking Time

Cancellation or changes to a booking must be made no later than 24 hours before the scheduled time. If you fail to attend or cancel too late, Escape Room Tórshavn reserves the right to charge the full price for the service and/or product.

Customers wishing to change their booking may do so by contacting Escape Room Tórshavn. Updated phone number and email address can be found on the website: www.escape.fo

Participation

It is not permitted to be visibly under the influence when using services and/or products from Escape Room Tórshavn. If a participant is visibly under the influence, Escape Room Tórshavn reserves the right to refuse participation without refund for the booked service and/or product.

Safety and Complaints

Services and products from Escape Room Tórshavn comply with Faroese consumer purchase legislation. If you experience defects or issues, please contact us as soon as possible.

Limitation of Liability

Escape Room Tórshavn accepts no responsibility for:

Damage or errors caused by improper use of services or products purchased from Escape Room Tórshavn.

Delays or failure to deliver caused by external circumstances such as transportation issues, supplier errors, or force majeure (strikes, natural disasters, pandemics, etc.).

Personal Data

All personal data is processed in accordance with our privacy policy. Escape Room Tórshavn only uses personal data for the administration of bookings, payments, and marketing purposes.

Cookie Policy

By using the digital platforms of Escape Room Tórshavn, you accept our cookie policy.